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Category: Telecommunications

  • Machine learning for telcos: How to predict SLA breaches

    By Asha Thobias on February, 16 2021 Service Level Agreements (SLAs) are commitments given to customers in relation to the product or [...]

    By Fiona VillamorPublished On: February 16th, 20215.1 min read
    Read more
  • The telco industry isn’t slowing down: what to expect and prioritize in 2021

    By Fiona Villamor on January, 14 2021 2020 was all about problem-solving. And indeed, the industry was able to come up with creative and [...]

    By Fiona VillamorPublished On: January 14th, 20214.5 min read
    Read more
  • The road to data quality: Getting to customer 360 faster with Machine Learning

    By RameshRao Kulkarni on December, 23 2020 Part 2: The role of Machine Learning in MDM Read Part 1 here > Data analytics is [...]

    By RameshRao KulkarniPublished On: December 23rd, 20206.9 min read
    Read more
  • Service & data integration: how to manage a multi-provider environment

    By Fiona Villamor on December, 16 2020 To be able to deliver the latest and greatest services to customers and clients today, telcos must [...]

    By Fiona VillamorPublished On: December 16th, 20204.2 min read
    Read more
  • MDM in telcos: Why it’s important and how to automate it through ML

    By Fiona Villamor on November, 18 2020 Part 1: The importance of MDM Data volume in the telecommunications sector is growing at an incredible [...]

    By Fiona VillamorPublished On: November 18th, 20205.7 min read
    Read more
  • 5 signs your telco CX is lacking—and how data science can help

    By Fiona Villamor on November, 10 2020 Modern customers only expect the best. And with the pandemic leading to a lot of disruption, it’s [...]

    By Fiona VillamorPublished On: November 10th, 20205.1 min read
    Read more
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