Ducen is pleased to announce that it has successfully transitioned to ISO 9001:2015 from ISO 9001:2008 in the first quarter of 2017.
The renewal of ISO 9001: 2015 certificate is a confirmation of compliance and our commitment to high standards and risk-based approach which directly contributes to better responsiveness to customer needs and in turn greater perceived integrity, customer confidence, and very high success rates on project execution.
ISO 9001 is based on the plan-do-check-act methodology and provides a process-oriented approach to documenting and reviewing the structure, responsibilities, and procedures required to achieve effective quality management in an organization. Specific sections of the standard contain information on topics such as:
Requirements for a quality management system, including documentation of a quality manual, document control, and determining process interactions
Responsibilities of management
Management of resources, including human resources and an organization’s work environment
Product realization, including the steps from design to delivery
Measurement, analysis, and improvement of the QMS through activities like internal audits and corrective and preventive action
Some of the key updates in ISO 9001:2015 include the introduction of new terminology, restructuring some of the information, an emphasis on risk-based thinking to enhance the application of the process approach, improved applicability for services, and increased leadership requirements.
With contributions by Anwar Haq and George Alifragis Ransomware has grown to become a significant threat to organizations today, no matter the size or industry. Cybercriminals are exploiting vulnerabilities in small businesses and enterprises alike, creating short-term and long-term damage that can impact everything from your employees’ productivity to your relationship with customers.
With the shift to distributed workforces and digital business models, cloud infrastructure and tools have become indispensable to the modern enterprise. But this growing reliance on the cloud also comes with a corresponding increase in security risks and breaches. The question is: When it comes to protecting public, hybrid, or multi-cloud environments, who should take ownership, the organization in question or the cloud service provider (CSP)?
It’s been over a year since enterprises around the world had to pivot and transition to work-from-home setups. While some employees are slowly trickling back into the office, majority of organizations have people working both onsite and offsite. This modern workforce has brought out an increasing reliance on cloud infrastructure, an essential tool for collaboration and business continuity. Technology like this isn’t without its risks though. In order to effectively mobilize a borderless workforce, it’s important to be aware of the cybersecurity risks involved.
Machine learning models are often used for decision support—what products to recommend next, when an equipment is due for maintenance, and even predict whether a patient is at risk. The question is, do organizations know how these models arrive at their predictions and outcomes? As the application of ML becomes more widespread, there are instances where an answer to this question becomes essential.
As organizations refocus and restrategize this year, machine learning projects seem to be on the top of IT priority lists. Innovation is more important than ever, and this has led to higher spending, increased hiring budgets, and a wider range of ML use cases.
The new normal brought digital commerce to the forefront, with customers preferring remote sales, online ordering and payments, and contactless purchases. The question is, are organizations equipped to cater to these constantly evolving buyer habits? Let’s see how the right solution and strategic application development can help fuel growth in the digital economy.